Clear Thinking - The Business Experience



The Business Experience
Ideas Consultancy in Improving Organisation
and Team Performance

Business Performance Research

What really affects Business and Team Performance

What factors affect the Performance of
any Business?

What factors affect the Performance of
any Team


"So, how did they go bust?"

Our research found many factors impacting performance at organisation and team level. Each factor can be used to stimulate ideas for business and team improvements.

We now offer the application of these Factors to clients as a unique way to develop Leadership and Team Performance and boost engagement and motivation. See details of these bespoke workshops in Developing your Leaders and Teams.

In our research we conducted detailed Cause & Effect Analyses of "What affects Business Performance?" and "What affects Team performance?"

We used:
♦  evidence and insights from our research into Why Plans etc go wrong
♦  our own experiences working with, and for, major global corporations
♦  our experience facilitating team development sessions

These unique, holistic, analytical processes proved extremely enlightening and we realised that they were ideal vehicles for developing effective leaders, managers, and teams. They are also a stimulus for developing employee engagement and ideas for improving business and team performance in any organisation.

Scroll down for examples of these Performance Factors and for details of our unique in-company workshops in:
"What affects Business Performance?" and
"What affects Team performance?"

Tailored, in-company
1-day Workshops
in understanding:

"What affects Business

"What affects Team Performance"



Highly illuminating Cause & Effect Analysis workshops, tailored to your organisation, aimed at groups of business leaders/managers or teams right across your organisation. Each workshop is distinct but both can be designed for groups of leaders/managers or individual teams. Every team could benefit from studying performance at team level and organisation level.

  • Excellent training method in Leadership and Teamworking by developing people’s understanding of Business Performance and Team Performance at all levels
  • Highly effective technique for identifying and planning performance improvements anywhere in the organisation
  • Excellent method of resolving team-working issues and challenges

Analytical and creative, our analyses drill down to the root causes/drivers of poor/good performance ... and stimulate ideas for improving performance.
See Developing your Leaders and Teams. Facilitating Change

They can also be used to study a wide range of Live business or team Issues
See our Menu of applications in Business Improvement Workshops

What affects Business Performance?


 see AdQA: Advertising effectiveness Quality Assurance





Some Critical Success Factors are obvious, such as Innovations that lead to competitive advantage. But many are less 'obvious', or 'hidden', or are not regularly reviewed.

And in some cases it is difficult to judge effects, eg of a PR crisis. Gerald Ratner's speech cost him his whole business. Yet that horrific, viral video of a passenger been dragged off an over-booked flight seems to have had no long-term effect on United Airline's shares.

Our analysis worked out the root causes of poor performance and the drivers of good performance, eg what causes poor (or drives good) innovation, strategy, culture, leadership, expertise, design, marketing, customer focus, ... and thinking ability.

Workforce Whole-Brained thinking ability (Thinking Intelligence) is a key driver of business performance - the ability to focus on the major issues yet flex thinking across the range of different ways of thinking (Thinking Styles) of Whole-Brained Thinking.

Thinking errors by leaders and teams is the prime cause of failures or underperformance. And the key cause of Thinking Errors is inflexible, unstructured, unclear thinking, even by experienced, highly intelligent teams.

See Why Strategies and Plans Go Wrong

See Thinking Intelligence for Leaders, Teams, and Individuals

Find out more about these critical performance factors - email to get our White Paper on "What affects Business and Team Performance?"

See Team Thinking, Performance, and Development

What affects Team Performance?


20-plus Critical Success Factors can affect the performance of any team

20-plus separate factors (within six core categories) can have a major impact on any team's performance. Good/poor Leadership is one obvious factor, but there are many others that are undetected or simply ignored - until performance problems arise. 

Unspoken or underlying causes of team under-performance include unclear objectives or roles, unsurfaced resentments, damaging interpersonal rivalies, cliques, and an imbalance of Preferred Thinking Styles (eg too many members who think in the same way).

Many team problems we encounter are caused by poor communication, or the feeling of not being 'One Team' , ie working in siloes.

Factors like these can be identified by diagnostic interviews or are unearthed during these workshops.

Find out more about these critical performance factors - email to get our White Paper on "What affects Business and Team Performance?"

see Team Thinking, Performance, and Development

  How to Improve Business Performance – a Summary of our Services
Like more details? Email us at for our White Paper on "What affects Business and Team Performance?" or details of these workshops or services.