Clear Thinking - The Business Experience

Thinking

Intelligence®

The Business Experience
Ideas Consultancy in Improving Organisation
and Team Performance

Leadership, Teams, Change

Change; Culture Change

Consultancy projects and creative workshops in: 
♦ planning and implementing change
embedding change, to make it 'stick'
resolve change implementation problems

your offices or local venue, from 1 to 2 days

 

Consultancy Projects to support your Change plans

Change your organisation design, processes, and /or culture to be more:

whole-brained, customer-focused, flexible, engaged, responsive, innovative, decisive, knowledge-sharing

 

Change the way your people THINK

♦ Review the Change-Need – clarify the need, analyse root causes/barriers; define the change required - identify how you want your people to THINK about the change

♦ Survey behaviours and attitudes to change

♦ Analyse/Diagnose the possible/likely impacts of change; identify specific Change Barriers; generate & plan Ideas for lasting solutions that people will accept positively

♦ Design and plan a Change Programme

♦ Design, plan, and facilitate/deliver Change Communications

♦ Survey responses/feedback to Change initiatives

Example: Change your whole organisation to be more Customer Focused.
Review and sharpen the profitable Customer-Focus of your organisation’s strategy, plans, structure, leadership (at all levels), culture, business processes, research & development, products, services, premises, training, performance management, teamwork, marketing, selling, and communications
... anything that impacts on the customer experience and buying decision.

Getting the right balance between Business Thinking and Customer Thinking is the key to achieving profitable, mutually beneficial, Customer Experiences. But this is no easy task because most organisations do not train their employees to "Think like a customer".

 

Bespoke, Creative Change Workshops
in your offices or local venue

Implement and Embed Change  

 

Unique "Experience the Change" events

We design and facilitate bespoke Change Experience events. These are attended by those impacted by the change to let them Experience The Change, encourage adoption and promotion of the change, and embed the change.

Innovative 1-day workshops designed to accelerate the team/group's understanding and acceptance of Change and the change topic. A specially-designed creative simulation of the specific change required will challenge participants to experience the reality of the change.

This unique method, with our facilitation, helps change the way people THINK ... the fundamental driver of sustainable change.

Resolve Change Implementation Problems

Team or group creative-analytical workshops attended by managers to examine the causes of the problems, generate practical and creative ideas for solutions, then plan how to implement the best solutions. 

NOTE: one of the key causes of change problems is that staff and/or middle managers have not 'bought into' the new 'ways of thinking' demanded by senior management.

Like more details? Email us at info@thebusinessexperience.co.uk for more information on our Change ideas and services.