Clear Thinking - The Business Experience



The Business Experience
Business Performance Improvement Services
for individuals, teams, and organisations

Summary of our Services and Privacy Notice

from 3 hours

... based on unique 
in-depth Research
on Performance

… and Flexible, Agile, Controlled, Focussed, Clear Thinking

... and over 20 years' Business Experience

"I can see now how this plan could go wrong"

We help your leaders and teams to THINK Flexibly and Clearly to:

  • spot 'hidden' Improvements in Business/Team Operations or Performance
  • devise or review Strategy or Plans; Solve Problems; Generate and plan New Ideas & Innovations
  • develop their Thinking Intelligence® to Maximise results and minimise costly Thinking Errors
  • see your entire business from the Customers' Viewpoint, to spot sales barriers or create new ideas
  • create, test, and improve Communications
  • develop Leaders, Talent, Teamwork; Facilitate Change
... stimulated by our Research into:
  • Why Strategies, Plans, Projects, Decisions, Innovations, & Communications  ... GO WRONG
  • What really affects Business/Team performance
  • Thinking Intelligence® and Whole-Brain, Flexible, Agile, Controlled, Focussed, Clear Thinking

See Our research into Why Plans Go Wrong and What affects Performance

Devise or Review Strategy/Plans

Solve Problems

Create new Ideas

Spot 'hidden' Improvements

Plan/implement Change

Business Improvement Workshops
- for every team in your organisation

to devise/review Strategy & Plans, find and plan Business Improvements, create/evaluate/plan new ideas and innovations, solve problems, develop teamwork, plan/experience change (including culture change), create/test new communications/campaigns, study What really affects Business/Team Performance

Develop your organisation's Thinking Intelligence®

... your people's ability to Think Flexibly and Clearly,
to Maximise Results and Minimise the risk of Errors

Develop Whole-Brained  Leaders, Teams, and all employees who need to THINK and DO

Thinking Intelligence® training and business applications 
to develop skills in Flexible, Agile, Controlled, Focussed, Clear Thinking - for Leaders, Teams, and Individuals

for  maximising results and minimising the risk of costly mistakes in your strategies, plans, projects, innovations, communications, decision-making, problem solving, change programmes … any Thinking Challenge where flexible, clear thinking by teams and leaders is essential

Check and sharpen the Profitable Customer Focus of your entire business

SEE 'hidden' sales barriers and improvements ... and generate New Ideas
Generate Ideas for Improvements and Innovations by examining your entire business from the
Customers’ Perspective

…  your strategy, plans, processes, structure, innovations, products, services, premises, people, teams, culture, marketing, selling, communications (internal and external)
... using our Customer Focusing Process developed by Buyers

Create, Pre-Test,
or Improve your Communications
- and Selling -

using AdQA

Advertising Quality Assurance

… the world’s first Quality Assurance system for Communications
Test & improve the effectiveness of any form of communications,
ideally before issue ... advertising, websites, exhibition stands, brochures, selling, presentations, reports, signs, slogans, books (non-fiction).

Create Ideas for new campaigns.
♦ Check and improve effectiveness of current Comms.
♦ Test & improve your Selling.

Solve problems with current campaigns.

Develop your Leaders and Teams. Facilitate Change.

... from 3-hour Learning Sessions to in-depth Consultancy Projects

In-company training workshops and consultancy projects in Leadership, Team Performance, and Change
3-hour to 1 day learning sessions, and consultancy projects, in: 
Leadership Development; Team Development; and Change Planning and Implementation.

Have a Demo Contact us for an introductory discussion and demonstration of any of these services and how Thinking Intelligence® can improve any aspect of your business. 
Our Privacy Notice We take the protection of your personal Data very seriously. We treat your personal data as confidential according to legal data protection requirements and the following privacy statement.

The Legal Basis we rely on:
Where we promote services we consider could be of interest to you we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
What Data we hold:
The personal data we hold is your name, job title, postal address, email address and telephone number. The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service. For particular contracts we may need to process data, with your permission, that is appropriate to delivery of those services.
How we use your Data:
We will use your address details to send you direct marketing information by post or email, telling you about products and services that we think might interest you.
We will only use your personal data when legally permitted. The most common uses of your personal data are: where we need to perform the contract between us; where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, but we will include an ‘unsubscribe’ mechanism when we send marketing communications to you via email.
You are free to opt out of hearing from us by either of these channels at any time.
How we protect your Data:
We protect your data by using a recognised anti-virus monitoring and security system and access to your data listed above is password-protected.
Your Rights:
You have the right to request:
- access to the personal data we hold about you
- that your personal data be corrected when incorrect, out of date or incomplete
- that we stop using your personal data for direct marketing (either through specific channels, or all channels)
- a copy of any information about you that we hold at any time, and also to have that information corrected if it is inaccurate.
To ask for the information held, please email To stop any email communication, click the ‘unsubscribe’ link in any email communication that we send you, or to send a written request, write to: The Business Experience, 27 Old Gloucester Street, London WC1N 3XX.
Any changes we may make in the future in regard to our data privacy statement or the statements you see here will be posted on this page. 
Disclosures of your personal Data:
We may have to share your personal data with the parties set out below for the purposes set out in the section ‘How we use your data’ above:
- IT Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
- Third parties such as Delivery Couriers and Post Delivery services we may use to perform our services.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Data retention:
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

End.  Published May 2018